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Loyalty platform

smart loyalty.png

ID Number: BBU - 23535

Location: Vietnam

Applied Industries: Consumer Goods, Financial Services, Health & Wellness, Tourism, Transport, Storage & Logistic, Wholesale, Retail & eCommerce

Solution Type: Platform

Business Problems that solution solves: Customer Experience Marketing Effectiveness, Others, Route to Market (Channel),

Potential Collaboration Model: Licensing


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TECHNOLOGY OVERVIEW

Smart Loyalty platform is built totally by Smart Loyalty JSC. so it will be very flexible to any customization request. The platform could be provided in both on-premise and cloud service. It offers a 12-month complimentary warranttee followed with an extended technical service with a reasonable fee.

 

HIGHLIGHTED FEATURES & SPECIFICATIONS

  • Program rule management
  • Member management
  • Earn&burn rules management
  • Reward catalog management
  • Campaign management
  • Reports
  • Member portals

 

POTENTIAL APPLICATIONS

  • B2C loyalty
  • B2B loyalty
  • Employee loyalty

 

MARKET TRENDS & OPPORTUNITIES

Smart Loyalty helps you to retain and acquire customers with a robust and flexible loyalty platform which supports all types of loyalty point. The platform also provides functions to set member tiers, create different promotional campaigns, set up referral policy or team up members in group accounts to share their benefits. The platform also connects with a reward management vendor to introduce thousands of physical and e-voucher reward. The e-voucher reward is accepted at more than 10,000 stores all over Vietnam.

 

BENEFITS

  • Ease of use
  • Financially benefit
  • Retain customers and reduce churn rate
  • Customer data
  • Customer experience

Which company department will get benefits from solution?

Sales, Marketing

 

SPECIFIC NEEDS FOR COOPERATION

Bring your loyalty to the next level where customers are rewarded with creative and personalized privileges

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