1. Technology overview
VNPT eKYC is an electronic know-your-customer platform built by VNPT AI, the artificial intelligence unit of Vietnam Posts and Telecommunications Group. It is sold to banks, finance companies, telecom operators and e-commerce platforms that must onboard and re-authenticate customers remotely under Vietnamese rules, notably State Bank Decision 2345/QD-NHNN, which since 1 July 2024 has required biometric authentication for transfers of VND 10 million and above.
The platform covers OCR extraction from Vietnamese identity documents, NFC chip reading from the chip-based citizen ID card, face matching, liveness detection against 2D and silicone masks, deepfake video and edited images, detection of forged or unusable documents, and cross-checks against identity databases, delivered as API and mobile SDK. By March 2024 the system had passed one billion requests, averaging 600,000 a day with peaks above three million, deployed at more than 100 banks, financial institutions, telecom and e-commerce companies and used to identify over 40 million Vietnamese citizens.
2. Highlighted features & specifications
1. NFC chip reading: extracts and validates data directly from the chip-based Vietnamese citizen ID card.
2. Document OCR: recognises and extracts data from most identity documents that are legally valid in Vietnam.
3. Anti-spoofing: blocks 2D and silicone masks, deepfake video and edited images; VNPT FaceID is certified to ISO 30107-3 by iBeta.
4. Accuracy: 99.9% facial recognition accuracy, and a Top 10 placement in the US NIST 1:N face search evaluation in March 2023.
5. Decision 2345 readiness: biometric authentication for transfers of VND 10 million and above, mandatory in Vietnam since 1 July 2024.
6. Proven scale: over 1 billion requests by March 2024, 100+ institutional deployments and 40 million+ citizens identified.
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