Detrack

Detrack is a cloud-based delivery management company founded in 2013 in Singapore by Dason Goh and Fanny See, who built the first version to solve delivery tracking problems for a family flower shop. It has since grown into a SaaS platform used by delivery, freight, 3PL, retail, e-commerce and field service businesses in more than 60 countries.

The platform replaces paper delivery runs with electronic proof of delivery, live driver tracking and route optimization, sending automated SMS, WhatsApp and email updates to customers. It integrates natively with tools such as Shopify, WooCommerce, Xero, QuickBooks and MYOB, and is used by companies including Toll, Harvey Norman, Mitre 10 and SGS Logistics.

1. Electronic proof of delivery: Capture digital signatures, photos and timestamps at drop-off.

2. Live tracking: Monitor driver location and delivery job progress in real time.

3. Route optimization: Plan and re-optimize delivery routes for efficiency.

4. Automated notifications: Send SMS, WhatsApp and email updates to customers.

5. Fleet checks: Run vehicle safety and compliance checks before dispatch.

6. Native integrations: Connect with Shopify, WooCommerce, Xero, QuickBooks and MYOB.