1. Technology overview
Smax.bot is a chatbot tool platform developed by VIK Solutions to help you build interactive scenarios and customer care on your fan page.
2. Highlighted features & specifications
Create chatbot scenarios using mind maps
+ Easy drag-and-drop: Easily drag and drop feature cards
+ Visual flow mind map: Visual and clear mind map
Statistics for each block: Track customer interaction statistics
Build automated care scenarios
+ Completely automated: Care scenarios will run entirely automatically
+ Independent scenarios: Run independently for each customer
+ Configuration by time milestone: Build scenarios for birthday/ holiday gifts...
Connect across platforms Unlimited messaging
+ Multi-channel marketing: Connect to multi-channel marketing platforms
+ Easy messaging: Easily send emails, SMS, ZNS to customers
+ Campaign statistics: Detailed statistics on sent and received quantities...
Free connection to Botplus
+ Build Selling Pages: Automatically upsell - cross-sell with Selling Pages
+ E-Voucher - Loyalty: Retain customers with Loyalty and E-Voucher
+ Implement Gamification: Make your brand go viral on social media with Gamification
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