Padam Mobility DRT and Paratransit Software Suite

Padam Mobility is a Paris-based software company that has been developing on-demand transport solutions since 2014 and joined the Siemens group in 2021. It helps transport authorities and operators replace or complement fixed bus lines in rural, peri-urban and off-peak settings with flexible demand-responsive transport (DRT) and paratransit services.

The software suite includes passenger booking through an app, a website or a call centre, real-time vehicle position and arrival information, a driver app with a dynamic roadmap that is re-optimised as bookings arrive, and an operator back-office for configuring zones, bookings, driver shifts and lines with statistics. Algorithms and AI optimise itineraries and vehicle occupancy while accounting for schedules, load, traffic and hazards. The site lists 113 references across France, the UK, Italy, Germany, Spain, Sweden, Belgium, Canada and the United States.

• Multi-channel booking: passengers book via app, website or call centre, from last minute to days ahead.
• Real-time information: riders see vehicle position and estimated arrival time.
• Driver app: a tablet or mobile navigation interface with a roadmap updated in real time.
• Operator back-office: configuration and monitoring of zones, bookings, driver shifts and lines.
• Optimisation algorithms: AI-assisted routing that maximises vehicle occupancy and adapts to traffic.
• Paratransit module: a dedicated app and workflow for passengers with reduced mobility.

A bus operator in Hanoi or Ho Chi Minh City can run on-demand feeder minibuses linking suburban areas to metro and BRT stations. Industrial parks can offer bookable shuttle services for workers across dispersed residential areas. Provincial authorities can pilot accessible transport for elderly and disabled residents.

Authorities can serve low-density areas without running near-empty fixed buses; the site says clients report the service is about three times cheaper than a conventional fixed-line bus. Pooling reaches an average rate of 70%, and 33% of users previously travelled only by private car. Booking and operations are automated, and the solution is deployed in 350 territories with over 8 million bookings since 2019.

Public transport authorities in Europe are shifting low-demand routes to flexible on-demand services to cut cost and car dependency, and are linking them with MaaS and autonomous shuttles. Vietnamese cities are expanding bus networks and electrifying fleets, while suburban districts and industrial zones still lack efficient feeder services, creating room for demand-responsive transport software.

Founded in 2014, headquartered at 11 rue Tronchet, 75008 Paris, France. Early funding from Setec; joined Siemens Mobility in 2021 and works alongside Hacon. Awards listed from 2015 to 2020, including a Top 50 GovTech Startup listing in 2019. The site has an ISO 27001 certification page.