Client Excellence Executive

About BambuUP

BambuUP is a one-stop innovation platform that connects innovation solution providers with corporates looking to innovate. Our mission is to make innovation accessible to every business, everywhere.

Our business runs on two mechanisms: the Capital Mechanism (M&A and fundraising services for buyers and sellers) and the Market Mechanism (helping startups enter and expand into markets, and finding innovation solutions for corporates). We are looking for a Client Excellence Executive in the Market Mechanism team.

What you will do

Client management & partnership development

• Be the main contact for your assigned clients: communicate clearly, align expectations and deliver high-quality service.
• Build and keep long-term relationships with corporate clients, ecosystem partners and startups.
• Identify client needs and find ways to expand the partnership through innovation initiatives.

Programme delivery & project management

• Own the end-to-end delivery of innovation programmes, including Startup Scouting, Accelerators and Corporate Innovation projects.
• Work with internal teams and external stakeholders so projects run on time, to a high standard and in line with client goals.
• Track progress, manage risks and make sure deliverables meet the agreed standards and outcomes.

Ecosystem research & innovation advisory

• Research and summarise emerging technologies, startup trends and industry developments.
• Contribute to the team’s expertise and shared knowledge.

Strategy & proposal design

• Lead client proposals: define the problem, design the programme approach and write compelling content.
• Design innovation programmes that match specific business challenges and strategic goals.
• Prepare high-quality reports and presentations with clear analysis and practical recommendations.

Requirements

• Education: University degree in Business Administration, Economics, Marketing, Communications or a related field.
• Experience: Experience in innovation projects, a startup environment or the BambuUP Client Excellence Trainee programme is preferred.
• Project management: Able to plan, manage timelines and ensure output quality across several projects at once.
• Problem solving: Strong analytical thinking; able to turn complex business challenges into practical innovation solutions.
• Communication & persuasion: Excellent spoken and written Vietnamese and English; effective at presenting and negotiating.
• Entrepreneurial spirit: Proactive and accountable, with a founder mindset.
• Attention to detail: Meticulous and effective in a fast-paced startup environment.

Benefits

• Full-time salary: VND 9–10 million per month.
• Annual salary review.
• Social, health and unemployment insurance.
• Help grow the startup ecosystem and entrepreneurship in Vietnam and Southeast Asia.
• Access to C-level leaders from large corporates, organisations and government agencies in Vietnam and abroad.
• Work with an excellent leadership team and a supportive, young, energetic team.
• Office activities such as Happy Hour and a daily 10-minute wellness programme.

How to apply

Apply with the form at the bottom of this page, or email your CV and an optional cover letter to hr@bambuup.com with the subject [BBU2026]_Full name_Client Excellence Executive.

Office: 7th floor, SIHUB – Saigon Innovation Hub, 123 Truong Dinh, Xuan Hoa Ward, Ho Chi Minh City.