Innovation Offers

ETELECOM

ETELECOM
Vietnam
Solution Type: Others, Platform
Collaboration: Others
ETELECOM

1. Technology overview

ETELECOM delivers a unified platform integrating telecom networks, Zalo ecosystem (OA Chat, ZNS, ZCC, Mini Apps), and third-party APIs for seamless enterprise-customer interactions. It supports rapid deployment of Zalo Official Accounts and connects with CRM, ERP, POS systems via SDK/API for efficient omnichannel engagement.

2. Highlighted features & specifications

- Zalo Integration: Full Zalo OA support: Chat, notifications (ZNS), call center (ZCC), Mini Apps.
- Multi-Channel CPaaS: Voice, SMS, email, chat; connects carriers and Zalo for unified messaging.
- API/SDK Flexibility: Easy integration with e-Invoice, Chatbot, CDP, CRM, DMS, ERP, POS systems.
- Enterprise Tools: Scalable for sales, support; real-time interaction analytics and automation.

ETELECOM

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Trusted by Our Partners

TechFest VietnamIOM – UN MigrationGIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit)APED – Cục Phát triển doanh nghiệp tư nhân và kinh tế tập thểSIHUB – Startup and Innovation Hub of Ho Chi Minh CityHợp tác Đức (Deutsche Zusammenarbeit)SCE & Investment PromotionStartup Vietnam Foundation (SVF)National Startup Support Center (NSSC)01BoosterQuest VenturesBộ Tài chính (Ministry of Finance)ITPC – HCMC Investment and Trade Promotion CentreJICA – Japan International Cooperation AgencyNational Innovation Center (NIC)UK GovernmentBCG – Boston Consulting GroupHAWEEHeineken VietnamTalentnetMB BankVIREA – Liên chi hội Bất động sản Công nghiệp Việt NamJobTestGlobal Supply Chain Support Fund / Aavishkaar CapitalKDANPSE / JPS – Phúc Sang MinhG-AsiaPacificBlueScopeLPBankUlsan Center for Creative Economy & InnovationĐại học Bách khoa Hà Nội – Trường Điện - Điện tửVINK – Vietnam Innovation Network in KoreaTencent WeStart (Shenzhen)Ulsan CollegeK-StartupFaslinkShinhan Future's LabShinhan SecuritiesShinhan FinanceShinhan BankShinhan Life

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