1. Technology overview
Facilio is a proptech company founded in 2017 and headquartered in New York, United States, that helps commercial real estate owners, corporate facilities and retail portfolios replace fragmented building management systems with a single connected operations platform.
Its cloud CMMS unifies asset management, preventive maintenance, vendor coordination and compliance tracking, while add-on modules for connected buildings and connected refrigeration monitor energy use and equipment faults in real time. An AI assistant layer automates service requests, inspections and invoice checks. Customers include commercial real estate, healthcare, retail chains and facility-management service providers.
2. Highlighted features & specifications
1. Connected CMMS: Unifies work orders, preventive maintenance and asset records in one system.
2. Connected Buildings: Monitors energy use and flags equipment faults across a portfolio in real time.
3. Connected Refrigeration: Tracks compliance, leak detection and energy optimization for cold chain equipment.
4. AI helpdesk: Automates service intake across calls, chat, WhatsApp and email.
5. Mobile app: Lets technicians manage inspections and work orders from the field.
6. Vendor management: Coordinates contractors and tracks inventory inside the same platform.
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