FourKites

FourKites is a US-based supply chain technology company that built one of the largest real-time transportation visibility networks, connecting hundreds of thousands of carriers with shippers to close the information gap between order placement and final delivery.

The FourKites platform combines a global carrier data network with digital twins of orders, shipments, inventory, facilities and assets, layered with AI agents that automate carrier communication, document processing, dock scheduling and customer support tasks. Customers include large consumer goods, food and logistics companies such as Nestle, Tyson Foods and DHL, which use the platform to track shipments across road, rail, ocean and air.

1. Global carrier network: aggregates live location data from a very large base of carriers worldwide.

2. Digital twins: models orders, shipments, inventory and facilities in real time for end-to-end visibility.

3. AI orchestration agents: automate carrier check-ins, document intake and exception handling.

4. Multimodal tracking: covers road, ocean, rail and air shipments on one screen.

5. Predictive ETAs: uses AI to forecast arrival times and flag delay risk early.

6. Customer service automation: resolves order-status inquiries without manual agent time.