1. Technology overview
Sendcloud is a Dutch e-commerce shipping company founded in 2012 and headquartered in Eindhoven, the Netherlands, offering a multi-carrier shipping platform that lets online retailers manage delivery, tracking and returns from a single dashboard.
The platform connects to more than 170 carriers, automates label creation and carrier selection through rule-based shipping rules, and provides branded tracking pages plus a self-service returns portal. More than 30,000 merchants across Europe use it to scale order fulfilment without building in-house logistics tools.
2. Highlighted features & specifications
1. Multi-carrier shipping: connects merchants to more than 170 carriers through one integration.
2. Shipping rules: automates carrier and service selection based on order weight, destination and value.
3. Branded tracking: gives shoppers a tracking page styled with the merchant's own branding.
4. Returns portal: lets shoppers request and print return labels without contacting support.
5. Pick and pack: supports warehouse picking and packing workflows for higher order volumes.
6. Shipping analytics: reports on delivery performance and carrier costs across all connected carriers.
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