Skilljar

Skilljar is a customer education software company founded in 2013 and headquartered in Seattle, Washington, United States; it now operates as part of Gainsight. The company builds an external learning management system that helps business-to-business software vendors train and onboard their customers, reducing time to value and support costs.

The platform lets administrators create branded academies with single sign-on, structured learning paths and certification tracks, and monetize training through subscriptions or course sales. It integrates with Salesforce, Zoom and Zendesk, and reports course completion alongside product-usage data. Customers include enterprise software companies such as Smartsheet, Asana, Procore and DocuSign.

1. Branded academies: customer-facing learning portals with single sign-on integration.

2. Learning paths: structured course sequences leading to certifications.

3. Monetization tools: subscriptions, course sales and training-credit management.

4. CRM integration: native connections to Salesforce and Gainsight for usage tracking.

5. Certificate management: issuance of credentials via Credly and Accredible.

6. Reporting: dashboards linking training completion to customer engagement data.