
1. Technology overview
WISE AI is a Malaysian AI company founded in 2019 that focuses on electronic Know Your Customer (eKYC) and digital identity for governments, financial institutions and enterprises across ASEAN. It went through Malaysia's National Technology & Innovation Sandbox and has been named a national use case in the country's AI Governance and Ethics guideline.
The eKYC Digital Identity Verification Suite has two main modules. ID Authentication guides live capture of identity cards, segments the document, detects ID fraud and tampering and extracts data by OCR. Face Verification captures a selfie, runs passive liveness detection and compares the face with the ID photo using its own face recognition engine. Businesses integrate the suite through SDKs and a facial recognition API, and the backend returns results in about 2 seconds. The company also offers Video KYC, small language models that run on low-cost servers and task-specific AI agents.
2. Highlighted features & specifications
- ID capture: live capture guide and document segmentation for identity cards.
- ID fraud detection: detects tampered or fraudulent identity documents.
- OCR extraction: reads personal data from the ID automatically.
- Passive liveness: face detection with liveness check, iBeta Level 1 compliant.
- Face comparison: matches the selfie to the ID photo with an in-house recognition engine.
- Video KYC and SDKs: video-based verification and SDK or API integration into apps.
3. Potential application
Insurers and consumer finance companies in Vietnam can onboard customers remotely with ID fraud detection and passive liveness. Car-sharing and mobility platforms can verify drivers and renters, as GoCar does in Malaysia. Universities and industrial parks can use face verification for access and attendance.
4. Benefits
Backend verification takes about 2 seconds, so customers can be onboarded remotely from any device. Passive liveness is iBeta Level 1 ISO 30107-3 compliant, and the face recognition engine reached a global top 20 NIST ranking for matching speed in 2022. Data is sent with 256-bit SSL encryption in line with Malaysia's PDPA, and the vendor has experience with public sector deployments such as the national tax authority.
5. Market trends & opportunities
ASEAN governments are rolling out national digital identity programs, and regulators across the region are moving banking, insurance and telecom onboarding fully online with biometric checks. Vietnam is on a similar path with chip-based citizen IDs and biometric rules for online transactions, creating room for regional eKYC vendors with experience in public sector and financial deployments.
6. Other information
Founded in 2019 in Malaysia. Seed from PH Capital (2019), pre-A from Sunway Group (2020) and Series A from MTDC, VentureTech SBI and Sunway (2024). ASEAN ICT Award 2019 for Best Startup and R&D; NIST FRTE evaluated (2022); ISO/IEC 30107-3 certified passive liveness (2023). Clients include LHDN, PTPTN, CelcomDigi and AIA.
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