ESW

ESW, formerly known as eShopWorld, is a cross-border ecommerce company founded in 2010 and headquartered in Dublin, Ireland, with locations across the US, Spain, the UK, France, Italy, and Singapore. It is now a wholly owned subsidiary of Asendia, a joint venture between La Poste and Swiss Post. ESW helps retail and luxury brands sell into international markets by taking on the checkout, tax, duty, shipping, and returns complexity involved.

The platform provides a localized global checkout, cross-border returns management, omnichannel order management, and international supply chain services, acting as merchant of record so brands do not have to set up local entities. ESW is used by more than 150 global brands operating in over 200 markets, including Calvin Klein, L’Oreal, Max Mara, and Xbox, processing more than 8 million cross-border orders a year.

1. Global checkout: Localizes pricing, currency, and payment methods for shoppers abroad.

2. Cross-border returns: Manages international returns logistics and refunds.

3. Omnichannel order management: Routes orders across warehouses and channels worldwide.

4. Global supply chain: Coordinates shipping and last-mile delivery across markets.

5. Merchant of record: Handles local tax, duty, and compliance so brands avoid setting up entities.

6. Growth services: Advises brands on entering and scaling new international markets.