1. Technology overview
Zid is a Saudi Arabian ecommerce holding company founded in 2017 by Sultan Al-Asimi, Mazen Al-Darrab, and Mohammed Al-Dosari, headquartered in Riyadh. It was built to give merchants across Saudi Arabia and the wider Middle East and North Africa region an all-in-one way to launch and grow an online store without assembling separate software for storefront, payments, and logistics.
The platform provides a store builder, point-of-sale system, payment processing, shipping management, inventory tools, and marketing features, plus a marketplace of more than 400 third-party apps. Zid reports serving over 13,500 merchants with more than 10 billion Saudi riyals in cumulative sales, spanning startups through larger hybrid online-and-physical retailers in Saudi Arabia, the UAE, Kuwait, Oman, Bahrain, and Egypt.
2. Highlighted features & specifications
1. Store builder: launch a branded online storefront with customizable themes.
2. Point of sale: unify in-store and online sales in one inventory system.
3. Payments and financing: built-in payment processing plus merchant financing options.
4. Shipping management: connects merchants to regional courier and logistics partners.
5. App marketplace: over 400 third-party apps for marketing, accounting, and operations.
6. Mazeed marketplace integration: lets merchants list products on Zid's own marketplace channel.
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