1. Technology overview
Aisha AI is a voice technology company founded in 2023 and based in Tashkent, Uzbekistan. It builds AI voice infrastructure for businesses across Central Asia that need to handle customer calls in Uzbek, Russian and English without relying on outsourced call centers.
The platform combines a Voice Agent that answers and routes calls around the clock, text-to-speech and speech-to-text engines tuned for Uzbek, Russian and English, and a Call Metrics module that scores sentiment, compliance and quality; it integrates with PBX systems and CRMs such as Bitrix24 and amoCRM, and is used by travel agencies, hospitality operators and holding companies including Uzbekistan Airports.
2. Highlighted features & specifications
1. Voice Agent: Answers inbound calls 24/7 and hands off to a human agent when needed.
2. Text-to-Speech: Generates natural Uzbek, Russian and English speech with adjustable voice parameters.
3. Speech-to-Text: Transcribes calls in Uzbek, Russian and English with speaker detection.
4. Call Metrics AI: Automatically scores call sentiment, compliance and quality.
5. CRM Integration: Connects with PBX systems, Bitrix24 and amoCRM to sync call data.
6. Omnichannel AI Banking: Extends voice and chat automation to banking customer service.
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