Kore.ai

Kore.ai is a US enterprise AI company founded in 2014 by Raj Koneru and headquartered in San Mateo, California, built to help large organizations automate customer and employee interactions as rising service expectations overwhelm human support teams.

Its Agent Platform, branded Artemis, lets enterprises build, orchestrate and govern AI agents through modules for customer-facing service, internal work automation, enterprise search and multi-agent orchestration, with quality assurance and proactive outreach capabilities. Customers include Morgan Stanley, Pfizer, Deutsche Bank, Eli Lilly and Johnson & Johnson.

1. AI for Service: Automates customer support interactions with governed AI agents.

2. AI for Work: Automates internal employee workflows and knowledge tasks.

3. Enterprise Search: Lets AI agents retrieve answers from enterprise knowledge sources.

4. Multi-Agent Orchestration: Coordinates multiple specialized AI agents on a single task.

5. Quality Assurance: Monitors and evaluates AI agent conversations for accuracy.

6. Proactive Outreach: Triggers automated AI-driven outreach based on customer signals.