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1. Technology overview
LogiNext, founded in 2013 and headquartered in Jersey City, New Jersey, provides AI-native logistics orchestration software for first, middle and last-mile delivery, built to help retail, quick-service food and consumer goods companies plan and execute complex transport operations.
Its product suite includes LogiNext Mile for route planning and last-mile delivery, LogiNext Haul for intercity transportation management, LogiNext On-Demand for instant delivery dispatch, LogiNext Reverse for pickups and returns, and a driver mobile app, all combined with live tracking and AI agents for exception handling. Customers include Target, 7-Eleven, KFC, Coca-Cola and Unilever.
2. Highlighted features & specifications
1. Route planning and optimization: builds efficient multi-stop routes for delivery fleets.
2. Real-time tracking: reports live location with ETA accuracy down to seconds.
3. Electronic proof of delivery: captures signature, photo and OTP confirmation at drop-off.
4. Hybrid fleet management: coordinates in-house, third-party and gig-worker drivers together.
5. Reverse logistics: manages pickups, exchanges and returns through the same platform.
6. AI exception agents: automatically resolves delivery delays and customer status queries.
