MOQO All-in-One Carsharing and Bikesharing Software

Organization
Digital Mobility Solutions GmbH (MOQO) · Germany
Solution Type
Platform
Collaboration
Licensing, Business Collaboration (Joint Venture)

1. Technology overview

MOQO is the shared mobility software brand of Digital Mobility Solutions GmbH, based in Aachen, Germany, with more than 10 years of experience. It gives carsharing and bikesharing providers, from municipal utilities and housing companies to corporate fleets and rental firms, a ready platform to launch and run sharing services with fleets of 5 to 1,000 vehicles.

The platform combines a driver app that can be white-labelled, a Provider Portal for business setup, fleet control, booking management and analysis, a tariff editor and automated billing, prevention management, marketing tools, a Program API and a Customer Support Engine with 24/7 driver support. It supports station-based and free-floating sharing of cars, vans, e-bikes and cargo bikes, and a new AI Assistant answers fleet questions from live data. Customers include Flinkster by Deutsche Bahn, Ayvens, Bilkollektivet, Sharetoo and Mainova.

2. Highlighted features & specifications

  • Driver app: customer app for booking and access, with a white-label option.
  • Provider Portal: business setup, fleet control, booking management and analysis.
  • Billing and tariffs: automated billing and an advanced tariff editor.
  • Customer Support Engine: 24/7 driver support that resolves issues directly.
  • Sharing models: station-based and free-floating sharing for cars, vans and bikes.
  • API and AI Assistant: Program API and an assistant that answers fleet questions from live data.

3. Potential application

A residential developer can offer shared electric cars and e-bikes to apartment residents. Corporates can turn pool cars into a bookable corporate carsharing fleet. Self-drive car rental companies can add app-based keyless booking and automated billing.

4. Benefits

Providers can start a sharing service quickly on a self-service platform instead of developing software, and move up plans as needs grow. Outsourced 24/7 driver support reduces staffing needs for small operators. Automated billing and flexible tariffs simplify revenue management. MOQO reports 250+ providers in 20 countries, 9,000 vehicles, 4 million bookings and 99.9% uptime.

6. Other information

Operated by Digital Mobility Solutions GmbH, Romerstrasse 41-43, 52064 Aachen, Germany, Amtsgericht Aachen HRB 17022, represented by Dr. Michael Minis. More than 10 years of experience, 250+ sharing providers in 20 countries. Hosts the annual MOQO Summit for sharing providers.

Digital Mobility Solutions GmbH (MOQO)
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